FAQ

Where are you based?
We are based in Atlanta, GA, USA but we source amazing products from all over the world. 
Fri, Jul 17, 2020 at 11:26 AM
Where do you ship from?
Your order ships from our fulfillment center in Duluth, GA with the exception of kente cloth. Kente cloth orders ship directly from our artisans facility in...
Fri, Jul 17, 2020 at 11:28 AM
What is your shipping time frame?
Processing times vary from product to product. Therefore, we provide you with an Estimated Delivery date on the product pages, cart page, checkout page, and...
Fri, Jul 17, 2020 at 11:33 AM
What if I refuse a package?
If a package is refused for any reason by the customer, the package will be returned and sent back to us. We will issue a refund for the product price paid;...
Fri, Jul 17, 2020 at 11:34 AM
My package arrived damaged and/or is missing
If your package arrives damaged or gets lost due to carrier mishandling or delays, you can request for us to resend the item free of charge once. If the pac...
Fri, Jul 17, 2020 at 11:38 AM
How do I get my products on Ethnic District
We're excited and humbled that you would like to become one of our supplier partners. Visit ethnicdistrict.com/sell for more info! 
Fri, Jul 17, 2020 at 11:39 AM